Mobile operators asked to submit call-drop lists

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Dhaka: State Minister for Posts and Telecommunications Tarana Halim on Monday asked all the mobile phone operators to submit monthly call-drop lists to the BTRC to ensure compensation for the affected customers.

“The mobile phone operators have to pay compensation for more than one call drops every day, and this will be informed to the customer through SMS,” she told reporters after a meeting with the managing directors and chief executive officers of mobile phone operators at her office.

The junior minister said the Bangladesh Telecommunication Regulatory Commission (BTRC) will forward the call-drop lists to the ministry after the mobile phone companies submit those.

Besides, the BTRC will take effective measures if any of them is found involved in charging for missed calls to foreign numbers, she added.

Meanwhile, the mobile phone operators claimed that the call drop remains within the limit set by the International Telecommunication Union (ITU).

At the meeting, they also placed two demands — allowing active sharing of mobile towers of other operators and tech neutrality.

In reply, Tarana asked them to place the demands to the BTRC.

She also asked all mobile phone operators to take necessary steps for automatic activation and renewal of different packages offered for their users.

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